At ABB we help industries outrun - leaner and cleaner Here progress is an expectation - for you your team and the world As a global market leader we ll give you what you need to make it happen It won t always be easy growing takes grit But at ABB you ll never run alone Run what runs the world This Position reports to Service Manager Your role and responsibilities In this role you will have the chance to supervise a team of service engineers and technicians ensuring timely and high-quality delivery of service offerings solutions and projects to customers Each day you will contribute to the execution of service strategy and growth by focusing on cost-effective service delivery and adherence guidelines You will also showcase your expertise by driving service achievements through resource planning allocation and effective implementation of standard procedures and safety protocols The work model for the role is LI - Onsite This role is contributing to the Process Automation in Energy division in India Region You will be mainly accountable for Ensuring customer focus urgency and care in your direct area of responsibility building sustainable customer relationships for growth satisfaction and retention Driving the development of processes and practices based on customer feedback Net Promoter Score to consistently improve customer experience Allocating driving and monitoring work based on order content delivery time competencies and workload Managing a team of service professionals guiding their development and ensuring effective organization and direction within your area of responsibility Qualifications for the roleYou enjoy working with DCS 800xA or AC500 in the power oil gas or petrochemical markets You have 4 to 7 years of experience in DCS service engineering You possess enhanced knowledge of process control and instrumentation in various process plants You are passionate about new learning Team management and customer management You have a diploma or degree in engineering preferably in electrical electronics or instrumentation You are comfortable communicating verbally and in writing in English More about us The Energy Industries Division serves a wide range of industrial sectors including hydrocarbons chemicals pharmaceuticals power generation and water With its integrated solutions that automate digitalize and electrify operations the Division is committed to supporting traditional industries in their efforts to decarbonize The Division also supports the development integration and scaling up of new and renewable energy models The Division s goal is to help customers adapt and succeed in the rapidly changing global energy transition Harnessing data machine learning and artificial intelligence AI the Division brings over 50 years of domain expertise delivering solutions designed to improve energy process and production efficiency as well as reduce risk operational cost and capital cost while minimizing waste for customers from project start-up and throughout the entire plant lifecycle We value people from different backgrounds Could this be your story Apply today or visit www abb com to read more about us and learn about the impact of our solutions across the globe Fraud Warning Any genuine offer from ABB will always be preceded by a formal application and interview process We never ask for money from job applicants For current open positions you can visit our career website https global abb group en careers and apply Please refer to detailed recruitment fraud caution notice using the link https global abb group en careers how-to-apply fraud-warning

📌 Field Service Engineer (Karnataka)
🏢 ABB
📍 Karnataka