Key Responsibilities POS Retail Systems Support and troubleshoot Oracle Retail POS applications Xstore Xcenter Xenvironment Manage POS hardware peripherals and integrations printers scanners cash drawers pin pads Coordinate deployments upgrades testing and patching across environments Infrastructure Networking Security Support maintain and monitor applications hosted on Oracle Cloud Infrastructure OCI Perform OCI environment maintenance including uptime monitoring performance health checks patch coordination and capacity oversight Monitor OCI logs alerts and system behavior to proactively identify risks and performance issues Manage firewalls review firewall logs and support security controls Create and manage VPN access for internal users and vendors Monitor internet uptime latency and bandwidth across locations Maintain basic domain DNS management and access controls Support CCTV and camera monitoring systems Hardware Store-Level Technology Hands-on knowledge of hardware wiring POS ports and structured cabling Coordinate with ISPs and vendors for connectivity failover and troubleshooting ERP NetSuite Administration Reporting Manage NetSuite user access roles and permissions Customize NetSuite reports saved searches and dashboards for finance and operations Train internal teams on NetSuite features and reporting best practices Ensure data accuracy reporting consistency and cross-entity visibility Operations Documentation Submit and manage Oracle SRs as required Maintain SOPs runbooks and system documentation Participate in on-call support perform root-cause analysis and drive corrective actions Required Qualifications Bachelor s degree in Information Systems or equivalent experience 5 years supporting POS or retail technology environments Experience with cloud-hosted applications OCI preferred Working knowledge of Oracle databases Java J2EE applications and POS ecosystems Practical experience with firewalls VPNs log monitoring and security fundamentals NetSuite administration and reporting experience Robust communication and documentation skills Nice to Have Scripting or automation experience Retail grocery warehouse or restaurant systems background Experience supporting multi-entity or multi-location enterprises

📌 It Systems & Pos Infrastructure Engineer (India)
🏢 PravAgas Career Solutions
📍 India