Prospect within a company with a solid track record of performance-Leadership Role-Work alongside learn from best in class talentOur client is under the inspired leadership of Mr V Swaminathan was launched in the year 1991 as a Direct Sales Associate for Citibank Today it is India s largest loan distribution network with a rich legacy that sprawls across 1500 cities 500 branches 5000 employees and an excellent distribution network of over 25 000 partners The JobKey Responsibilities Outbound Calling Making calls to generate leads explain loan products and guide customers through the application process Inbound Handling Addressing customer inquiries related to loan products eligibility interest rates and other related details Lead Qualification Identifying potential customers and assessing their loan eligibility Loan Application Support Assisting customers in completing loan applications and providing necessary information Follow-up Following up with leads and potential customers to nurture them through the sales funnel Record Keeping Maintaining accurate records of customer interactions loan applications and payment details Sales Targets Meeting daily weekly and monthly sales targets for loan approvals or other relevant metrics Compliance Ensuring adherence to banking regulations and internal policies during customer interactions Customer Service Providing excellent customer service by resolving issues addressing complaints and building rapport Ideal CandidateSkills Required Communication Skills Excellent verbal communication skills in the local language and English Sales Skills Ability to persuade and influence customers to choose loan products Customer Service Skills Ability to handle customer queries effectively and resolve issues Product Knowledge Understanding of loan products interest rates and eligibility criteria Computer Skills Basic computer skills and familiarity with CRM software Problem-Solving Skills Ability to identify and resolve customer issues and concerns Target Orientation Ability to work towards and achieve sales targets Persuasion and Negotiation Ability to persuade customers and negotiate repayment terms Patience and Persistence Ability to handle customer interactions with patience and persistence ref updazz com
📌 Sales Telecaller Role - Banking Process (0-5 Yrs) Anywhere In India/multiple Locations (telesales/inside Sales/bpo)
🏢 Snaphunt
📍 India
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