Location Jaipur Position Full time Experience Minimum 4 years Salary As per industry standards We are looking for an experienced professional who can oversee manage and scale the entire travel operations department at Metanoia Expeditions This role requires someone with strong travel industry experience leadership skills and the ability to manage multiple teams while ensuring seamless execution of trips across the globe Responsibilities Manage and lead the entire travel operations department at Metanoia Lead and supervise all teams on-ground operations visa team booking reservations logistics and ticketing Take complete ownership of all operations - planning execution and post-trip processes Handle contracting with hotels DMCs local suppliers transport vendors etc Oversee accommodation bookings transport activities and all on-ground logistics Coordinate closely with the sales team trip leaders external suppliers for smooth operations Follow up with hotels for contract renewals new contracts rate negotiations and special requests Setup new SOP s and establish an effective workflow process Identify key destinations markets and develop new itineraries suitable for our client base Ensure high service standards quick problem resolution and seamless customer experience during trips Requirement Must be willing to relocate to Jaipur for a full-time on-site role Graduate post-graduate with minimum 4-5 years of experience in the travel industry Prior experience in international travel operations is a must Knowledge of ticketing and visa processes Strong network with DMCs and international suppliers Strong knowledge of management tools like Google sheets Airtable Experience managing and scaling teams Strong negotiation communication and decision-making skills Passion for travel and willingness to work in a fast-paced startup environment