Customer Support Associate Fresher 0-6 Months Experience job description below for your reference You can also refer to the website Responsibilities Handle inbound calls from customers in the US and UK International Voice Semi-Voice Process Learn and understand the products and services offered by the company Assist customers by resolving queries and providing accurate information Build and maintain good client relationships through professional communication Coordinate with internal departments to ensure customer issues are resolved efficiently Complete assigned customer tickets within timelines and ensure customer satisfaction Document customer interactions on the portal and use tools like Word PowerPoint and Excel for basic reporting Qualifications Fresher or up to 6 months of relevant experience Valuable communication skills verbal and written Basic computer knowledge and ability to learn new tools or software quickly Ability to multitask stay organized and manage time effectively Willingness to work in all the shifts as per client requirement Graduate in any field or pursuing final year depending on company policy Perks Benefits Night shift allowance Rs 25 hour Transport allowance applicable as per shift and distance Provident Fund Training and skill development opportunities Job Types Full-time Permanent Pay 25 000 00 - 30 000 00 per month Benefits Paid sick time Provident Fund Ability to commute relocate Ahmedabad Gujarat Reliably commute or planning to relocate before starting work Required Experience International Voice Process 1 year Required Location Ahmedabad Gujarat Required Shift availability Day Shift Required Night Shift Required Overnight Shift Required Work Location In person