About the Role We are looking for a detail-oriented and proactive E-commerce Operations Executive to manage day-to-day online operations streamline backend processes and ensure smooth functioning across marketplaces and D2C platforms The ideal candidate should have strong analytical skills hands-on experience with inventory order management tools and excellent Excel knowledge Key ResponsibilitiesOperations Coordination Handle B2C logistics coordination including order processing courier allocation tracking and issue resolution Coordinate with logistics partners to ensure timely pickups deliveries and returns RTO RTD Monitor delays escalate issues and ensure seamless customer order flow Inventory Software Management Manage inventory on inventory management software tools Update stock track inward outward movement and maintain 100 inventory accuracy Analyse inventory ageing shortages damages and discrepancies Marketplace Website Management Oversee order flow and daily operations across Shopify and major marketplaces Amazon Flipkart Meesho etc Generate and analyse sales reports from Shopify marketplaces Assist in listing checks pricing promotions and catalogue accuracy Data Finance Reconciliation Perform payment settlement fee reconciliation for Shopify and all marketplaces Identify mismatches in payouts returns and commissions Maintain clean records for finance and audit support Reporting Analysis Prepare daily weekly monthly MIS reports Track KPIs such as sales order trends dispatch performance and courier TAT Provide actionable insights to improve operational efficiency Required Skills Qualifications 1-5 years of experience in e-commerce operations marketplaces D2C preferred Robust knowledge of Excel VLOOKUP XLOOKUP Pivot Tables basic formulas Familiarity with inventory OMS software Unicommerce EasyEcom Zoho or similar Good understanding of e-commerce processes order lifecycle returns logistics and reconciliations Detail-oriented analytical and strong at coordination Ability to work in a fast-paced environment Good to Have Experience in operations for FMCG retail lifestyle or D2C brands Basic knowledge of Shopify admin panel Strong communication problem-solving skills Job Type Full-time Pay Up to 30 000 00 per month Work Location In person