Responsibilities - Requirement Gathering Analysis - Conduct workshops with business stakeholders to capture functional requirements for Aptos One implementation Translate business needs into functional specifications and solution designs System Configuration Implementation - Configure Aptos One modules CRM Order Management POS Merchandising Loyalty Support integration with ERP e-commerce and third-party applications Process Optimization - Analyze existing retail workflows and recommend improvements using Aptos One capabilities Ensure solutions enhance customer engagement operational efficiency and compliance Documentation - Deliver end-user training and create documentation for Aptos One modules Provide post-implementation support and troubleshoot functional issues Stakeholder Collaboration Act as a liaison between business teams and technical developers Ensure timely communication and project delivery across multiple teams Required Skills Competencies Strong knowledge of Aptos One platform and its modules CRM POS Order Management Merchandising Loyalty Experience in retail CRM ERP implementations and omnichannel commerce Ability to design functional workflows and translate them into system configurations Familiarity with integration processes between Aptos One and external systems Excellent communication documentation and stakeholder management skills Solid problem-solving and analytical abilities Qualifications Bachelor s degree in engineering Information Systems or Science 10-12 years of experience as a Functional Consultant in APTOS systems with at least 3-4 years in Aptos One or Aptos retail suite