Purpose of Position To allocate Jobs supervise field-based engineers within a specific region Maximize all opportunities to raise the technical ability and effectiveness of field-based engineers Update activities and status in CRM IFS System and maintain reports Active participation with the State Head in implementing Systems FBS into field engineering activities Key Responsibilities 1 Compliance with all company procedures and Health Safety policies 2 Download pending complaints from IFS at regular intervals 3 Allocate complaints to engineers which are registered in IFS immediately 4 Update spares requirement in IFS based on engineer s feedback from the retail outlet 5 Co-ordination with the stores team for dispatch of required spares to the engineers 6 Take regular feedback from engineers and update IFS and oil company portal accordingly 7 Send quotations to customers for chargeable jobs 8 Attach approval copy received from customer against its work order in IFS 9 Follow up with engineers for Breakdown service reports 10 Segregate billable service reports and attach it against its work order in IFS 11 Respond to customer calls and e-mails 12 Follow up with service engineers to send defective spares to service centre on a weekly basis 13 Ensure timely execution of DU installation and project jobs 14 Engineer support during introduction of current equipment or new business activity 15 Report all matters of urgent concern abnormal activity in the field to the State Head RM 16 Ensure geographical area RO Complaints Nozzle wise workload distribution to all engineers 17 Ensure availability of toolkit and PPE for all engineers 18 Prepare monthly schedule for spares reconciliation of engineers 19 Co-ordinate with Commercial executive for accurate planning of Preventive maintenance and breakdown jobs to increase productivity Background and Skill 1 Good computer skills including Word Excel 2 Good knowledge of ERP 3 Minimum 5 years experience in the field work 4 Experience of managing people desirable Personal Trait Profile 1 Adaptable attitude to work 2 Willingness to own issues and ensure targets are met 3 Ability to flex between supervising resources and making visits in the field 4 Planning and execution capability WHO IS GILBARCO VEEDER-ROOT Gilbarco Veeder-Root a Vontier company is the worldwide technology leader for retail and commercial fueling operations offering the broadest range of integrated solutions from the forecourt to the convenience store and head office For over 150 years Gilbarco has earned the trust of its customers by providing long-term partnership uncompromising support and proven reliability Major product lines include fuel dispensers tank gauges and fleet management systems WHO IS VONTIER Vontier NYSE VNT is a global industrial technology company uniting productivity automation and multi-energy technologies to meet the needs of a rapidly evolving more connected mobility ecosystem Leveraging leading market positions decades of domain expertise and unparalleled portfolio breadth Vontier enables the way the world moves - delivering smart safe and sustainable solutions to our customers and the planet Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide Additional information about Vontier is available on the Company s website at www vontier com At Vontier we empower you to steer your career in the direction of success with a dynamic innovative and inclusive environment Our commitment to personal growth work-life balance and collaboration fuels a culture where your contributions drive meaningful change We provide the roadmap for continuous learning allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future Join our community of passionate people who work together to navigate challenges and seize opportunities At Vontier you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation lead with impact and thrive both personally and professionally Together let s enable the way the world moves

📌 Area Service Manager (Madhya Pradesh)
🏢 Vontier
📍 Madhya Pradesh