About Providence Providence one of the US s largest not-for-profit healthcare systems is committed to high quality compassionate healthcare for all Driven by the belief that health is a human right and the vision Health for a better world Providence and its 121 000 caregivers strive to provide everyone access to affordable quality care and services Providence has a network of 51 hospitals 1 000 care clinics senior services supportive housing and other health and educational services in the US Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2 0 The India center will have focused efforts around healthcare technology and innovation and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences caregiver efficiency and running the business of Providence at scale Why Us Best In-class Advantages Inclusive Leadership Reimagining Healthcare Competitive Pay Supportive Reporting Relation Organization Background The Storage Data Protection Administrator will be responsible for administering and optimizing enterprise backup and storage environments with a focus on CommVault and enterprise storage platforms This role supports operational stability data protection and disaster recovery readiness across hybrid infrastructures The candidate will work closely with infrastructure server and application support teams to ensure reliable scalable and secure data storage solutions What will you be responsible for Backup Administration Support Administer and troubleshoot CommVault backup environments Maintain case ownership and provide timely updates to stakeholders Perform incident resolution and root cause analysis Monitor performance and capacity conduct tuning and remediation Storage Administration Support provisioning configuration and ongoing operations of enterprise storage platforms e g Dell EMC PowerStore Unity Isilon PowerScale Analyze storage performance metrics and assist with capacity planning Participate in lifecycle management of storage and backup systems including upgrades and refreshes Customer Interaction Technical Support Interface with enterprise customers via phone email to resolve issues Maintain documentation run books and CRM entries Ensure delivery against SLAs and contractual obligations Disaster Recovery High Availability Assist in the planning execution and validation of disaster recovery and business continuity procedures Support replication technologies and high-availability configurations to ensure system resiliency Architecture Design Architect CommVault solutions to meet evolving customer needs Collaborate with developers to implement and test enhancements Contribute to best practices reporting and monitoring tools Infrastructure Management Support infrastructure operations including release change management Maintain awareness of customer environments and ensure compliance Participate in disaster recovery planning and testing Monitoring Optimization Monitor infrastructure health using enterprise monitoring tools e g SolarWinds Datadog Identify opportunities to automate routine tasks PowerShell scripting is a plus Contribute to improvement of operational standards best practices and security controls How would your day look like Monitor daily backup job status storage performance dashboards and system alerts ensuring backup success and healthy storage utilization Troubleshoot backup failures performance issues and storage capacity alerts escalating complex cases when needed Work with application server and network teams to resolve incidents fulfill provisioning requests and support ongoing operational needs Update run books knowledge base articles ticket notes and capacity reports to keep documentation accurate and current Participate in change management activities including patching configuration updates and scheduled maintenance windows Assist in planning and testing disaster recovery procedures replication validation and failover readiness Look for opportunities to automate repetitive workflows using scripting or available tools Attend stand-up or status meetings to review priorities project progress and open support cases Who are we looking for Qualifications Bachelor s degree in computer science Engineering or related field or equivalent experience 2-6 years in technical support or system administration preferably in storage backup Experience with enterprise-level backup environments and infrastructure operations Strong troubleshooting analytical and communication skills Certifications Preferred CommVault certification or equivalent enterprise backup certification Familiarity with VMware vSphere environments Experience in environments with DR HA requirements healthcare or large enterprise exposure a plus PowerShell scripting or automation experience Key Skills CommVault Backup Recovery Configuration Monitoring Troubleshooting Dell EMC Storage Platforms - PowerStore PowerScale Isilon Unity PowerMax SAN NAS Administration Zoning and Fabric Management Cisco MDS DCNM Storage Performance Analysis Capacity Planning and Optimization Disaster Recovery Replication Tools CommVault Hyperscale Dell Native Replication SRM VMware vSphere Hyper-V - Backup Integration and Storage Connectivity Windows Server 2016 2019 2022 and Linux RHEL Oracle Linux Administration Monitoring Tools - SolarWinds DataDog CommVault Command Center Dell Unisphere PowerShell Scripting Task Automation ITIL Processes - Incident Change and Problem Management Providence s vision to create Health for a Better World aids us to provide a fair and equitable workplace for all in our employment whether temporary part-time or full time and to promote individuality and diversity of thought and background and acknowledge its role in the organization s success This makes us committed towards equal employment opportunities regardless of race religion or belief color ancestry disability marital status gender sexual orientation age nationality ethnic origin pregnancy or related needs mental or sensory disability HIV Status or any other category protected by applicable law In furtherance to our mission in building a more inclusive and equitable environment we shall from time to time undertake programs to assist uplift and empower underrepresented groups including but not limited to Women PWD Persons with Disabilities LGTBQ Lesbian Gay Transgender Bisexual or Queer Veterans and others We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct Contact our Integrity hotline also read our Code of Conduct

📌 Senior Backup & Storage Engineer (Telangana)
🏢 PROVIDENCE GLOBAL CENTER
📍 Telangana