Skill required Order to Cash - Billing Processing Designation Order to Cash Operations Associate Qualifications Bachelor s degree with Finance specialization Years of Experience 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital cloud and security Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers Our 699 000 people deliver on the promise of technology and human ingenuity every day serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients people shareholders partners and communities Visit us at www accenture com What would you do JOB TITLE Analyst SME Associate New Associate Group Industry Specific BPO LEVEL CL12 Business Unit Deal F A Order to Cash - Billing Work Location Jaipur Work from Office Objectives of Role To be responsible for the knowledge transfer in the areas of Systems applications and activities that follow Billing process Responsible for documentation and changes thereof Ensure that the necessary guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes Play a key role in the team being the link between the team and TL and ensure that adequate process knowledge is developed and be the first point of contact for all members Act as a back for the TL What are we looking for oo For CL12 1- 3 years of experience in Billing process o Bachelor s Master s degree in Commerce Finance Accounting o Strong understanding of accounts receivables processes and procedures o Flexible to work in shifts o Knowledge of SAP COGNOS WEXLOG is an added advantage o Excellent communication skills verbal and written o Excellent attention to detail numerical accuracy excellent communication organizational and time management skills o Strong interpersonal and problem-solving abilities o Customer-oriented mindset with empathy and patience o Proficiency in MS Office Excel Outlook Word and CRM platforms o Ability to manage multiple tasks and deadlines efficiently o Analytical thinking and attention to detail o Ability to handle sensitive financial information with integrity and strong problem-solving skills Archiving Records Retention and Audit Support o Manage records retention in accordance with policies and practices o Provides internal and external audit support as requested Training teaming and collaboration o Regularly identify the training needs of the team members work with the TL and ensure that the required training is provided in a timely manner oo Additionally ensure that the changes in the process are documented and all members are provided training on such changes o Work closely with all members and TL to ensure that all compliances are met Develop and follow the tracking mechanism to ensure compliances o Act as a back up to the TL oSerial No Functional Competency Required Prof Level as per JD 1 Qualification Commerce Graduate 2 Accounting knowledge Level 4 3 MS Office Level 4 Serial No Professional Competency Required Prof Level 1 Analytical Thinking Level 4 2 Communication Presentation Skills Level 4 3 Decision Making Skills Level 4 4 Focus on Goals Result Orientation Level 5 Proficiency Level Definition Level 1 Exhibits basic competency indicators occasionally Level 2 Exhibits basic competency indicators consistently and effectively Level 3 Exhibits competency indicators of medium complexity occasionally Level 4 Exhibits competency indicators of medium complexity consistently and effectively Level 5 Exhibits advanced competency indicators occasionally Level 6 Exhibits advanced competency indicators consistently and effectively Roles and Responsibilities Billing o Perform invoicing related to Sales and or other products o Primary responsibility is to raise Core Invoicing and Non-core Invoicing o Other key responsibilities Cancel-Rebill for Invoice Rejections manual invoices for overage orders EDI Errors and Rejected invoices o Validate Billing request has been met per the terms and conditions of the contract and policy o Required to analyze and solve lower-complexity problems o Send Billing PDFs for printing and to all distribution channels o Upload Billing PDFs on Customers Portal Applications o Escalate complex issues to the appropriate team and follow up until resolution o Maintain service level agreements SLAs and key performance indicators KPIs such as response time and customer satisfaction o Identify recurring issues and provide inputs for process improvement o Ensure adherence to company policies data privacy and compliance standards o Contribute to team meetings and training sessions for knowledge sharing Bachelor s degree with Finance specialization About Accenture Accenture is a leading global qualified services company that helps the world s leading businesses governments and other organizations build their digital core optimize their operations accelerate revenue growth and enhance citizen services creating tangible value at speed and scale We are a talent- and innovation-led company with approximately 791 000 people serving clients in more than 120 countries Technology is at the core of change today and we are one of the world s leaders in helping drive that change with strong ecosystem relationships We combine our strength in technology and leadership in cloud data and AI with unmatched industry experience functional expertise and global delivery capability Our broad range of services solutions and assets across Strategy Consulting Technology Operations Industry X and Song together with our culture of shared success and commitment to creating 360 value enable us to help our clients reinvent and build trusted lasting relationships We measure our success by the 360 value we create for our clients each other our shareholders partners and communities Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status military veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by applicable law Our rich diversity makes us more innovative more competitive and more creative which helps us better serve our clients and our communities

📌 Order To Cash Operations Associate (Jaipur)
🏢 Accenture
📍 Jaipur