When you join Verizon You want more out of a career A place to share your ideas freely even if they re daring or different Where the true you can learn grow and thrive At Verizon we power and empower how people live work and play by connecting them to what brings them joy We do what we love driving innovation creativity and impact in the world Our V Team is a community of people who anticipate lead and believe that listening is where learning begins In crisis and in celebration we come together lifting our communities and building trust in how we show up everywhere always Want in Join the VTeamLife What you ll be doing As a Verizon Business Group Marketing and CX Technology Specialist you ll be responsible for enabling real-time marketing RTM and customer experience CX capabilities and other innovative initiatives You ll work as a part of the Marketing and CX Technology team to build out technology processes data flows and reporting to support RTM and CX across the marketing organization Working closely with stakeholders and partners you ll develop RTM and CX use cases based on business needs and a roadmap for future development You ll work with cross-functional teams to ensure real-time behavioral triggers are captured and the data needed to power campaigns is available You ll be part of the AI Martech and Personalization team Responsibilities include Developing RTM and CX roadmap with emphasis on scalable future-proof development and innovation Performing use case development prioritization enablement and optimization Developing value measurement and KPI reporting Ensuring that programs projects are delivered on time and results meet budget time quality and strategic and tactical key performance goals Establishing strong relationships with internal stakeholders and partners Understanding the MarTech CX Adtech and SalesTech stack including Adobe Experience Platform and its components Establishing strong partnerships with vendors managing the vendor deliveries and influencing vendor product roadmap You ll Need To Have Bachelor s degree in digital marketing marketing or a related field 4 or more years of relevant work experience Experience managing projects and to work in a fast-paced dynamic customer and team-oriented work environment Even better if you have A degree in Marketing Computer Science Information Design Management Information Systems or a related IT or technology field Experience working with marketing or customer experience teams whether as a part of marketing in a supporting team or in an agency partner role Experience working with sales marketing or customer experience technology and or related business technology platforms Where you ll be working In this hybrid role you ll have a defined work location that includes work from home and assigned office days set by your manager Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal chance employer We evaluate qualified applicants without regard to race gender disability or any other legally protected characteristics