Key Responsibilities Oversee daily e-commerce operations and ensure timely order fulfillment Manage and optimize product listings pricing updates stock availability and digital catalogs Handle customer queries and coordinate with sales support and logistics teams for quick resolution Maintain accurate records of sales inventory platform performance and operational metrics Develop and execute online sales and marketing strategies across the company s website and marketplaces Amazon Flipkart Meesho etc Coordinate with marketing teams to run SEO PPC and social media campaigns Monitor and analyze website traffic conversion rates and user behavior using analytics tools Lead the e-commerce operations team to ensure smooth order processing timely dispatches and optimal platform performance Manage returns COD orders reduce RTO Return to Origin rates should have the ability to manage and expand operations on overseas marketplaces Required Qualifications Skills Bachelor s degree 3-5 years of proven experience in e-commerce or online retail operations Robust understanding of Microsoft Office Word Excel PowerPoint Basic knowledge of order processing product listing inventory management and popular e-commerce platforms Amazon Flipkart Shopify etc Skilled in document filing email communication and record keeping Ability to coordinate effectively with warehouse logistics and customer support teams Strong analytical communication and team collaboration skills Experience in the retail or consumer goods industry is a plus Only local candidates from Ludhiana Punjab will be considered Job Types Full-time Permanent Pay 30 000 00 - 40 000 00 per month Education Higher Secondary 12th Pass Required Work Location In person

📌 E-commerce Manager (Punjab)
🏢 Source India
📍 Punjab