Our team members are at the heart of everything we do At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere Apply today Job Details Perform first responder duties for all inbound supplier shipments where exceptions occur by creating and sending incident reports to our Manufacturer partners and tracking to resolution Manage Manufacturer outbound exceptions that are sent to MODS from our Distribution Center network and work towards resolution Assist with Customer Dispenser exceptions that are sent to MODS from Customer Service and work towards resolution as needed Work with Distribution Operations and Cencora s manufacturer partners to track and resolve logistics and product packaging issues that affect operational productivity and or compliance Works closely with suppliers and other functional areas to improve inbound data quality and resolve missing data and errors Evaluates develops and implements process improvements that improve effectiveness and improves the quality or magnitude of the end result Provide technical and analytical support to Strategic Global Sourcing team Additional responsibilities as determined by the Manufacturer Operations Data Services team Bachelor s degree in Business Administration Information Technologies Pharmacology or related field 2-4 Years of operations or supply chain experience preferably in the pharmaceutical industry Experience in managing operational incidents and resolution processes Experience developing and improving business processes Excellent oral and presentation skills ability to work at all levels in the business internally and externally Project management experience Proficiency in Microsoft Word PowerPoint and Excel Ability to communicate effectively both orally and in writing Knowledge of Cencora policies programs services and products Strong interpersonal skills Strong organizational skills attention to detail Robust analytical skills Ability to implement processes resulting in satisfactory audit practices Strong computer skills in order to operate effectively with company systems and programs knowledge of Microsoft Word Excel and Outlook What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements Full timeAffiliated Companies Affiliated Companies AmerisourceBergen Services CorporationEqual Employment Opportunity Cencora is committed to providing equal employment chance without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law The company s continued success depends on the full and effective utilization of qualified individuals Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements If you wish to request an accommodation while seeking employment please call (phone hidden) or email hrsc cencora com We will make accommodation determinations on a request-by-request basis Messages and emails regarding anything other than accommodations requests will not be returned