Customer Service Representative (Maharashtra)

Customer Service Representative (Maharashtra)

30 Jul
|
Envision Overseas Education
|
Maharashtra

30 Jul

Envision Overseas Education

Maharashtra

Job Title Telecalling ExecutiveLocation LowerParel Mumbai Company Envision Overseas Education Consultants LLP Employment Type Full-Time Part-time Experience Required 6 months - 2 years Key Responsibilities Make outbound calls to students and parents to explain services related to overseas education Understand student requirements and provide accurate information on courses countries universities and visa processes Follow up consistently with leads generated through marketing campaigns referrals and walk-ins Schedule appointments for education counselors Maintain and update call records lead status and student information in the CRM system Meet daily weekly monthly call and lead conversion targets Maintain a professional and positive approach with all clients and team members Requirements Minimum qualification HSC Graduate in any discipline Excellent communication and interpersonal skills English Hindi regional languages preferred Confidence in making cold warm calls and handling client queries effectively Valuable listening and convincing skills Basic knowledge of MS Office and CRM tools Job Type Full-time Pay 35 000 00 - 40 000 00 per month Work Location In person

📌 Customer Service Representative (Maharashtra)
🏢 Envision Overseas Education
📍 Maharashtra

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