Job Summary We are looking for a proactive and customer-focused Customer Relation Executive who can communicate fluently in Tamil The role involves managing customer interactions addressing queries and ensuring an excellent service experience to build lasting relationships Key Responsibilities Handle inbound and outbound calls emails and chats in Tamil and English Address customer queries concerns and complaints promptly and professionally Maintain accurate customer records and update databases Coordinate with internal teams to ensure timely resolution of customer requests Follow up to ensure customer satisfaction and collect feedback Identify opportunities to enhance customer experience and promote company products services Requirements Fluency in Tamil mandatory and valuable command of English Hindi is an added advantage Bachelor s degree or equivalent preferred Excellent communication and interpersonal skills Strong problem-solving and conflict-resolution abilities Basic computer skills MS Office CRM software Ability to multitask and work in a fast-paced environment Job Type Full-time Pay 9 574 40 - 30 000 00 per month Language English Preferred Work Location In person

📌 Customer Relationship Executive (Gujarat)
🏢 Next Gen Business Solutions Private
📍 Gujarat