Through proprietary software and AI along with a focus on customer delight Sleek makes the back-office easy for micro SMEs We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers With a surging number of Entrepreneurs globally we are innovating in a highly lucrative space We operate 3 business segments Corporate Secretary Automating the company incorporation secretarial filing Nominee Director mailroom and immigration processes via custom online robots and SleekSign We are the market leaders in Singapore with 5 market share of all new business incorporations Accounting Bookkeeping Redefining what it means to do Accounting Bookkeeping Tax and Payroll thanks to our proprietary SleekBooks ledger AI tools and exceptional customer service FinTech payments Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 15 000 customers across our offices in Singapore Hong Kong Australia and the UK We have around 500 staff with an intact startup mindset We have recently raised Series B financing off the back of 70 compound annual growth in Revenue over the last 5 years Sleek has been recognised by The Financial Times The Straits Times Forbes and LinkedIn as one of the fastest growing companies in Asia Backed by world-class investors we are on track to be one of the few cash flow positive tech-enabled unicorns based out of Singapore Requirements We are looking for a senior GST executive that is excited about the below Mission and Outcome Mission The mission of a Senior GST Executive is to ensure the accurate and timely management of Goods and Services Tax GST compliance for client organisations including the registration filing and reporting of GST returns while adhering to Singapore GST regulations The senior GST Executive plays a crucial role in supporting clients in optimising their GST processes ensuring full compliance minimising the risk of errors or penalties related to GST and mentoring junior staff Outcomes Knowledge Demonstrate in-depth knowledge of Singapore s GST regulations and processes Able to articulate and apply appropriate regulations in filling GST reports and answering clients queries and 100 familiarisation with GST registration exemption cancellation and filing processes Client Satisfaction Client satisfaction of at least 97 month-on-month CSAT Consistently achieve a high level of client satisfaction through prompt and accurate reporting and problem resolution Profitability 70 gross profitability of GST services Consistently ensure that their portfolio value and profit margin maintains a minimum gross profitability of 70 excluding passthrough fees and tools Statutory Deadlines Ensure that the agreed GST deadlines for all clients are based on given service level agreements SLAs and statutory requirements Ensure 100 GST F5 filing by agreed deadlines on-time GST registration and exemption Ownership This shows reliability and helps build trust within the team We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise Accountability is really important to us Team Collaboration and communication 100 team collaboration and communication Effective communication and collaboration with team members clients and other departments to ensure smooth GST operations To do this you will have a minimum of 5 years experience as a GST executive and you will most likely be located in PHILIPPINES or INDIA Behavioural fit is also important at Sleek and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles Humility There is so much we don t know Humility allows for open-mindedness to feedback and a willingness to learn from others It paves the way for collaboration and creates a positive work environment It is a key ingredient of self awareness and emotional intelligence Structured Thinking Our business is complex with many layers many services many countries many cultures Regardless of whether you re more analytical or creative in nature being able to show sound judgement is important to us It ensures solutions are pragmatic and balance the needs of the organisation team and customers Data driven We are a data rich business with 15 000 small customers Each decision we make can impact many more people than we realise - so it s critical that we use sound data to support our strategies and review the success of our initiatives Can have tough conversations in a positive way It s not a matter of if but when difficult interpersonal situations arise Disagreement conflict and disappointment are a given in a fast moving business where people care about their work People that proactively have tough conversations with kindness build empathy trust and great working relationships The interview process The successful candidate will participate in the below interview stages We anticipate the process to last no more than 3 weeks from start to finish Whether the interviews are held over video call or in person will depend on your location and the role Career deep dive A 60 minute chat with the Hiring Manager They ll discuss your last 1-2 roles to understand your experience in more detail Behavioural fit assessment A 60 minute chat with a member of the HR or leadership team where they will dive into some of your recent work situations to understand how you think and work Offer reference interviews We ll make a non-binding offer verbally or over email followed by a couple of short phone or video calls with references that you provide to us Requirement for background screening Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role This may include using external vendors to verify the below Your education Any criminal history Any political exposure Any bankruptcy or adverse credit history We will ask for your consent before conducting these checks Depending on your role at Sleek an adverse result on one of these checks may prohibit you from passing probation By submitting a job application you confirm that you have read and agree to our Data Privacy Statement for Candidates found at sleek com Benefits Some other great things about working at Sleek Humility and kindness Humility is a core attribute we hire for which means we have a culture of not taking ourselves too seriously and being able to laugh Kindness is also incredibly significant We are committed to creating and nurturing a diverse and inclusive environment Flexibility You ll be able to work from home 5 days per week If you need to start early or start late to cater to your family or other needs we don t mind so long as you get your work done and proactively communicate You can also work fully remote from anywhere in the world for 1 month each year Financial benefits We pay competitive market salaries and provide staff with generous paid time off and holiday schedules Personal growth You ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you ll be making decisions making mistakes and learning There s also a range of internal and external facing training programmes we run We re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence It is our intention that if you leave Sleek you leave as a more well-rounded person and professional Sleek is also a proudly certified B Corp Since we started our journey in 2017 we ve been committed to building Sleek as a force for good In just over 5 years we ve joined a community of industry leaders like Patagonia Ben Jerry s and P G who are building an inclusive equitable and a regenerative economy We have planted over 29 271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1 4M pages through SleekSign We aim to be Carbon Neutral by 2030