30 Jul
|
Online Reputation Management
|
India
30 Jul
Online Reputation Management
India
Experience 0-1 YearWork Week 5 DaysLocation Saket DelhiShift Rotational Day Night - Review and approve ORM team outputs customer query responses brand engagement messages reports sentiment analysis and case resolutions before publishing - Audit ORM tickets social media responses and review site interactions to ensure tone grammar and brand guidelines are met - Maintain a quality checklist and scoring sheet to track team performance and identify improvement areas - Collaborate with ORM Managers and Team Leads to ensure feedback is implemented and processes are optimized - Monitor adherence to SLAs Service Level Agreements and ensure timely escalations for critical cases - Provide constructive feedback to improve quality standards - Maintain updated knowledge of brand guidelines digital etiquette and platform-specific requirements ref updazz com
📌 Repindia - Content Moderator (0-1 Yrs) Delhi/delhi Ncr/gurgaon/gurugram/noida (content/design)
🏢 Online Reputation Management
📍 India