Job description Customer Support Executive CSE Company ICICI Lombard Lower Parel Location Mumbai Job Type Full-Time Salary 17 000 to 21 000 per month Work Schedule Day Shift Onsite We are looking for a proactive and detail-oriented Customer Support Executive to join our team The ideal candidate will have strong communication skills proficiency in Microsoft Excel and the ability to manage customer queries efficiently In addition to customer support this role involves assisting the MIS team with dashboard creation report generation and maintaining data accuracy across systems The candidate will also help resolve issues related to policies technical errors health insurance and diagnosis concerns Key Responsibilities 1 Customer Support Issue Resolution 2 Guide customers on understanding updating and adding insurance policies 3 Resolve queries related to policies health insurance medications and reimbursements 4 Identify and analyze technical issues coordinate with relevant departments for resolution 5 Handle diagnosis-related concerns such as doctor availability and location mismatches Provide timely and skilled support via calls emails and in-person interactions Requirements 1 Bachelor s degree in any field 2 0-3 years of experience in customer service preferably in healthcare or insurance 3 Proficient in Microsoft Excel and Outlook 4 Excellent verbal and written communication skills 5 Strong attention to detail and a problem-solving mindset 6 Ability to multitask and manage priorities effectively Interested candidates can Apply on email at kazi sadaf watchyourhealth com or whatsapp on (phone hidden) Job Type Full-time Pay 17 000 00 - 21 000 00 per month Benefits Provident Fund

📌 Customer Support Executive ( Lower Parel, Mumbai) (Maharashtra)
🏢 Watchyourhealth.com India Private
📍 Maharashtra