We are urgently looking for Customercare Representative for International Company Location- Malad west Salary- 25k to 36k incentives OT HSC with 1year or Graduate fresher will do Key Responsibilities 1 Handling Customer Inquiries Respond to customer queries via phone email chat or social media 2 Resolving Customer Complaints Address and resolve customer complaints in a timely and skilled manner 3 Providing Product Service Information Educate customers about products or services including features benefits and pricing 4 Maintaining Customer Records Update customer information and interaction history in CRM systems Skills and Qualifications 1 Excellent Communication Skills Verbal and written communication skills to effectively interact with customers 2 Problem-Solving Skills Ability to resolve customer complaints and concerns 3 Product Knowledge Familiarity with products or services offered by the company 4 Time Management Skills Ability to manage multiple customer interactions simultaneously 5 Adaptability Willingness to adapt to changing customer needs and priorities Contact HR Payal- (phone hidden) Job Types Full-time Permanent Fresher Pay 24 000 00 - 42 000 00 per month Benefits Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location In person