About Us Hanna instruments is a manufacturer of Scientific instruments which are used in many industries like Laboratory water treatment Education Research Food Beverages Agriculture and may more We have more than 3000 products like PH meter Conductivity meter titrator turbidity meter process instruments etc Our products are manufactured in our own faculty located in USA Romania and Mauritius Our global HO is in Rhode Island USA Indian Head Office is in Navi Mumbai We have excellent Sales Service network all over India Job Responsibilities Inside Service-Sales Executive The Inside Service-Sales Executive will play a vital role in supporting customers promoting service solutions and driving sales growth through effective communication and relationship management The responsibilities include a mix of customer service sales support and coordination with internal teams to ensure customer satisfaction Key Responsibilities 1 Handle inbound inquiries from customers related to service maintenance and sales of instruments 2 Promote and upsell service contracts calibration and maintenance packages to existing customers 3 Support field sales service teams by generating leads and scheduling service appointments 4 Maintain regular communication with customers to ensure service satisfaction and identify potential business opportunities 5 Prepare and send service quotations follow up on proposals and close service-related sales orders 6 Coordinate with the service department to ensure timely execution of service requests and customer support 7 Maintain accurate records of customer interactions sales activities and service requests in CRM 8 Assist in achieving monthly quarterly service sales targets set by the management 9 Provide after-sales support by addressing customer queries and ensuring resolution in coordination with the technical team 10 Work closely with cross-functional teams sales logistics service engineers to deliver seamless customer experience 11 Continuously update knowledge about products services and market trends to enhance customer conversations 12 Contribute to building long-term customer relationships by ensuring proactive support and consistent follow-up Job Types Full-time Permanent Benefits Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Ability to commute relocate Kharghar Navi Mumbai Maharashtra Reliably commute or planning to relocate before starting work Preferred Education Bachelor s Preferred Experience Inside sales 1 year Preferred Work Location In person

📌 Inside Sales Service Executive (Maharashtra)
🏢 Hanna Equipments
📍 Maharashtra