Req ID 332081 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Banking Operations Associate to join our team in Gurgaon Haryna IN-HR India IN Position Overview As a Credit Analyst you will be part of a team performing outbound calls and offline work adjudicating credit conducting thorough investigations on credit bureaus and deciding on the customer s creditworthiness Reporting to the Supervisor Operations this role offers a solid foundation for a career in Credit Card Operations Position Details Position Credit Analyst Status Full Time - Work from Office Hours Monday - Friday 9 00am - 8 00pm IST Department President s Choice Financial Rate of Pay Competitive salary based on experience and qualifications Key Responsibilities Fraud and Credit Risk Review o Review new applications for fraud and credit risk making outbound calls for fraud and employment verification o Analyze conversations with applicants in real-time to assess potential fraud risk o Document and approve requirements based on analysis of credit policies Credit Management o Administer and control credit terms and limits o Perform credit limit reviews reinstatements and account maintenance o Assess creditworthiness of prospective customers approving recommending and negotiating credit terms and limits appropriate to the customer s requirements and ability Customer Interaction o Communicate directly with applicants adhering to brand standards o Liaise effectively with other areas impacting the Credit Department o Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking Compliance and Reporting o Maintain exceed established standards and targets adhering to all credit policies procedures and guidelines to mitigate risk o Ensure high levels of accuracy in report maintenance and tracking Qualifications and Requirements Educational Background o Bachelor s degree in Finance Business Administration or a related field preferred Experience o Previous experience reviewing and approving credit is an asset o Minimum of 1-2 year of customer service experience o Credit card experience required credit and fraud experience is an asset Skills and Competencies o Strong communication skills with an excellent command of English French is an asset and a qualified telephone manner o Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations o Ability to communicate tactfully with various levels of business management in a professional manner o Strong organizational and time management skills with the ability to prioritize and manage a heavy workload o Demonstrated ability to implement change efforts o Highly motivated with the ability to work independently in a fast-paced team environment o Knowledge of PCs and strong keyboarding skills o Proficiency in MS Word Excel and Outlook is an asset o TSYS ADM system knowledge is an asset o Flexibility and willingness to work overtime as required Additional Information This role requires rotational shifts which may include evenings weekends and holidays The position offers opportunities for professional growth and development within the Credit Card Operations department About NTT DATA NTT DATA is a 30 billion trusted global innovator of business and technology services We serve 75 of the Fortune Global 100 and are committed to helping clients innovate optimize and transform for long term success As a Global Top Employer we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies Our services include business and technology consulting data and artificial intelligence industry solutions as well as the development implementation and management of applications infrastructure and connectivity We are one of the leading providers of digital and AI infrastructure in the world NTT DATA is a part of NTT Group which invests over 3 6 billion each year in R D to help organizations and society move confidently and sustainably into the digital future Visit us at us nttdata com NTT DATA endeavors to make https us nttdata com accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact us at https us nttdata com en contact-us This contact information is for accommodation requests only and cannot be used to inquire about the status of applications NTT DATA is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status For our EEO Policy Statement please click here If you d like more information on your EEO rights under the law please click here For Pay Transparency information please click here

📌 Banking Operations Associate (Haryana)
🏢 NTT Data
📍 Haryana