Req ID 334226 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Salesforce Developer- Agentforce Experience cloud to join our team in Pune Mahrshtra IN-MH India IN Key Responsibilities We are seeking an experienced Senior Salesforce Developer with deep expertise in Agentforce integrations sales cpq and Experience Cloud Lead the design development and implementation of AI-driven solutions using Salesforce Einstein features around Sales Experience cloud Collaborate with architects and AI engineers to design AI-driven solutions for predictive analytics customer insights and automation Integrate third-party applications and data sources with Salesforce via APIs Collaborate with product managers data scientists and developers to ensure successful implementation of AI ML solutions aligned with business goals Implement automated workflows and intelligent data-driven decision systems within Sales Cloud experience cloud ead the design and development of scalable solutions in Salesforce Agentforce and Experience Cloud environments Build and customize Lightning components Apex classes Visualforce pages Flows and APIs to support agent and customer portals Design and implement seamless integrations with core systems such as policy administration claims billing and document management via REST SOAP APIs middleware e g MuleSoft Boomi or event-driven architectures Develop custom components templates and branded sites within Experience Cloud to support self-service and agent experiences Collaborate with stakeholders to gather requirements and translate them into technical solutions Maintain and optimize data models sharing rules and user roles for different Experience Cloud personas agents customers partners Ensure best practices in coding testing and DevOps deployment strategies e g Autorabit Copado Troubleshoot production issues and provide ongoing support for Salesforce-based applications Participate in Agile ceremonies and maintain technical documentation Key Qualifications 7 years of overall experience in Salesforce development with at least 2 years of relevant hands-on experience in Salesforce AI Solutions development Expertise in Salesforce Einstein AI features which includes Sales Cloud Einstein Service Cloud Einstein Einstein Copilot Prompt Builder Einstein Studio Einstein Chatbot etc Expertise in customizing applications using Apex LWC and Lightning Flows Experience with data modeling data integration using REST APIs and handling large datasets within Salesforce Good understanding of machine learning algorithms including classification regression clustering and time series forecasting Strong understanding of Salesforce architecture including Sales and Service Cloud features Familiarity with NLP image recognition sentiment analysis and other AI applications to improve customer experience Strong problem-solving skills and the ability to translate complex business needs into actionable AI ML solutions Strong understanding of natural language processing NLP and its application in creating effective AI prompts Knowledge of AI governance model explainability and data ethics Knowledge on leveraging large sets of structured and unstructured data to develop data-driven tactical and strategic analytics and insights using ML NLP solutions Preferred Skills Good to have Salesforce Certified in one or more areas Einstein Analytics and Discovery Consultant Salesforce Platform Developer II or Salesforce Certified AI Associate Experience in Salesforce Data cloud Hands-on experience with Salesforce Agentforce Experience cloud and custom agent platforms Strong command of Apex Lightning Web Components LWC SOQL and Flow Builder Proven experience in integrating Salesforce with external systems using REST SOAP middleware or event platforms Experience designing and managing Experience Cloud sites including branding access control and custom components Salesforce certifications strongly preferred Platform Developer I II Experience Cloud Consultant Integration Architecture Designer About NTT DATA NTT DATA is a 30 billion trusted global innovator of business and technology services We serve 75 of the Fortune Global 100 and are committed to helping clients innovate optimize and transform for long term success As a Global Top Employer we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies Our services include business and technology consulting data and artificial intelligence industry solutions as well as the development implementation and management of applications infrastructure and connectivity We are one of the leading providers of digital and AI infrastructure in the world NTT DATA is a part of NTT Group which invests over 3 6 billion each year in R D to help organizations and society move confidently and sustainably into the digital future Visit us at us nttdata com Whenever possible we hire locally to NTT DATA offices or client sites This ensures we can provide timely and effective support tailored to each client s needs While many positions offer remote or hybrid work options these arrangements are subject to change based on client requirements For employees near an NTT DATA office or client site in-office attendance may be required for meetings or events depending on business needs At NTT DATA we are committed to staying adaptable and meeting the evolving needs of both our clients and employees NTT DATA recruiters will never ask for payment or banking information and will only use nttdata com and talent nttdataservices com email addresses If you are requested to provide payment or disclose banking information please submit a contact us form https us nttdata com en contact-us NTT DATA endeavors to make https us nttdata com accessible to any and all users 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