Roles and Responsibility

- Handle inbound and outbound customer calls professionally and courteously.
- Provide timely and accurate information about products or services.
- Resolve customer complaints and issues efficiently.
- Collaborate with internal teams to improve overall customer experience.
- Maintain high levels of product knowledge and stay updated on new developments.
- Meet or exceed performance targets, including quality metrics and sales goals.

Job Requirements

- Excellent communication and interpersonal skills are essential.
- Ability to work in a quick-paced environment and handle multiple interactions simultaneously.
- Strong problem-solving and analytical skills are needed for resolving complex customer issues.
- Proficiency in using computer systems and software applications is required.
- Ability to adapt to changing situations and priorities effectively.
- Strong attention to detail and organizational skills for managing tasks and projects.

📌 Voice Support Executive (West Bengal)
🏢 TP
📍 West Bengal