Job Description: SAS VIYA Administrator Support Role

Position Overview

We are looking for an experienced SAS Viya Administrator to provide end-to-end support, maintain, optimize, and modernize SAS Viya environments, ensuring high availability, optimal performance, and secure operations. The role involves administration, maintenance, monitoring, troubleshooting, and coordination with application, infrastructure, and business teams.

This position is critical for maintaining a reliable and scalable SAS Viya platform used for analytics, reporting, and business intelligence.

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Key Responsibilities

SAS VIYA Platform Administration

- Administer SAS Metadata security, user/group permissions, roles, and access management.
- Managing permissions for SAS Viya applications like SAS Environment Manager, SAS Visual Analytics, SAS Studio, SAS Data Explorer, SAS Visual Investigator and other applications within platform.

Production Support & Issue Resolution

- Monitor the SAS environment’s performance, availability, and log files to proactively identify issues.
- Troubleshoot metadata, configuration, authentication, and connectivity issues.
- Perform root cause analysis (RCA) for recurring platform or job failures.
- Provide L2/L3 support for SAS platform-related incidents.

Job & Workflow Support

- Support SAS batch jobs, stored processes, and scheduled workflows.
- Monitor job execution, troubleshoot failures, and coordinate with developers for fixes.
- Optimize job performance through tuning of code, server configurations, and system parameters.





System Maintenance & Performance Optimization

- Perform regular system checks, cleanup, and resource monitoring (CPU, memory, disk usage).
- Ensure data libraries, connections (ODBC/JDBC), and integration points are functioning optimally.

User Support & Coordination

- Support business users, analysts, and developers for SAS environment issues.
- Create and maintain user accounts, libraries, folders, and resource assignments.
- Work closely with infrastructure, database, and security teams for coordinated support.

Security & Compliance

- Implement and maintain metadata security, LDAP integration, and authentication protocols.
- Support audits, maintain compliance logs, and ensure adherence to IT security policies.
- Manage backups and disaster recovery procedures for SAS metadata and configurations.

Documentation & Continuous Improvement

- Maintain documentation for installation procedures, environment configurations, SOPs, and runbooks.
- Propose improvements to system performance, reliability, and operational efficiency.
- Participate in environment capacity planning and architecture reviews.

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Required Skills & Qualifications

- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
- Hands-on experience as a SAS VIYA Administrator (SAS Grid, SAS Viya preferred).
- Proficiency with Linux/Unix commands and shell scripting.
- Experience managing SAS security, user provisioning, libraries, and metadata objects.
- Understanding of distributed systems, networks, load balancing, and server clustering.

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