Do you love building relationships and working with people?

Miles IT is looking for a driven, articulate Sales Development Representative who thrives in a remote, autonomous environment and takes genuine pride in unlocking new enterprise opportunities. In this role, you will act as a strategic detectiveresearching target accounts, uncovering key buying signals, and qualifying high-potential leads to build a healthy, sustainable pipeline. If you are a curious, detail-oriented self-starter who loves analyzing market data and making meaningful first connections, we would love to hear from you!

A TYPICAL DAY AS A SALES DEVELOPMENT REPRESENTATIVE:

- Build and segment target audiences by researching companies and contacts that match our ideal customer profile and buying intent signals (such as IT staffing changes, aging technology, and active research on relevant topics).
- Conduct personalized, one to one LinkedIn outreach, including connection requests, messages, and engagement tailored to each prospect rather than mass messaging.
- Build, personalize, and manage email outreach sequences, coordinating email and LinkedIn touches into one consistent cadence per prospect.
- Write relevant, personalized messages and follow ups, and manage replies across both channels to book qualified meetings for our sales team.
- Qualify prospects against fit criteria (company size, growth, technology footprint) so effort goes toward the accounts most likely to convert.
- Keep accurate, current records of all outreach and outcomes in the CRM.




- Hand off interested prospects promptly to the assigned account executive.

REQUIRED:

- 2 or more years of B2B outbound, SDR, or lead generation experience with hands on LinkedIn and email outreach specifically, including audience building, segmentation, and structured follow up.
- Demonstrated near-native fluency in written English, crafting polished, credible copy that resonates with target US market executives and drives high reply rates.
- Skilled in sourcing leads, building targeted buyer audiences, and leveraging prospecting platforms to execute saved search segmentations.
- Proficient in designing and executing personalized email sequences at scale while managing candidate and prospect replies efficiently.
- Robust CRM discipline and comfort leveraging modern AI tools effectively as research and drafting copilots to enhance productivity.
- Ability to qualify accounts strategically, focusing outreach efforts on high-value opportunities rather than just executing lists.
- Strong personal organization, follow-through, and emotional resilience to rejection while thriving dependably in a remote, asynchronous environment.

PREFERRED:

- Bachelor's degree or equivalent practical experience.
- Hands-on experience with a sales intelligence or prospecting platform and an email sequencing tool.
- A background in selling or prospecting into IT services, managed IT or MSP, or custom software.
- Adept at leveraging buying intent and technographic data to prioritize accounts.
- Cross cultural fluency with US or target market buyers (tone, formality, timing).

📌 Sales Development Representative (Mumbai)
🏢 Miles Technologies
📍 Mumbai