30 Jul
|
Accenture
|
Maharashtra
30 Jul
Accenture
Maharashtra
Skill required: Language Translation - Customer Service
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
Language - Ability:Spanish - Expert
What would you do NANACustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
What are we looking for
- Customer Satisfaction
- Customer Experience (CX)
- Customer Care
- Customer Communications
- Customer Support Operations
Roles and Responsibilities:
- In this role you are required to do analysis and solving of lower-complexity problems
- Your day to day interaction is with peers within Accenture before updating supervisors
- In this role you may have limited exposure with clients and/or Accenture management
- You will be given moderate level instruction on daily work tasks and detailed instructions on current assignments
- The decisions you make impact your own work and may impact the work of others
- You will be an individual contributor as a part of a team, with a focused scope of work
- Please note that this role may require you to work in rotational shifts
Qualification Any Graduation
📌 Customer Service Analyst-Voice (Maharashtra)
🏢 Accenture
📍 Maharashtra