At Worldpanel by Numerator, we help the world's leading brands and retailers understand consumer behaviour and make smarter business decisions. Our consumer insights represent nearly 6 billion consumers across 50+ markets, enabling businesses to understand how people think, shop, and consume.
If you're passionate about data, insights, and building meaningful client relationships, we'd love to hear from you.
About the Role
We are looking for a Client Service Manager who is curious, analytical, and client-focused to join our growing team in India.
In this role, you'll partner with leading brands to transform data into actionable business insights while building strong, long-term client relationships. You'll gain hands-on experience, continuous learning opportunities, and exposure to a team-oriented environment that supports your professional growth.
Key Responsibilities
Data Analysis & Business Insights
- Extract, analyse, and interpret consumer data to generate meaningful business insights.
- Convert complex datasets into compelling stories and actionable recommendations.
- Manage multiple projects while ensuring timely delivery and keeping clients informed throughout the project lifecycle.
- Prepare and deliver impactful presentations to clients.
- Build category, industry, and market expertise, applying previous learnings to future projects.
- Take ownership of your professional development by actively working on your learning goals.
- Stay updated on market trends and industry developments to enhance your knowledge continuously.
Client Relationship Management
- Manage and nurture relationships with an assigned portfolio of clients.
- Understand client business challenges and recommend data-driven solutions.
- Ensure timely delivery of project milestones while consistently meeting client expectations.
- Lead client meetings, presentations, and business discussions.
- Foster meaningful partnerships that create long-term value for both clients and Worldpanel.
- Identify opportunities to strengthen client engagement and contribute to business growth.
What We're Looking For
- MBA degree.
- 12 years of experience in Market Research or a related analytical/client-facing role.
- Strong analytical and data interpretation skills.
- Ability to derive meaningful insights and answer complex business questions.
- Excellent verbal and written communication skills.
- Strong presentation and storytelling abilities.
- Proficiency in Microsoft Excel and PowerPoint.
- A positive attitude, curiosity, and a willingness to learn and grow.
Why Join Us?
- Work with some of the world's leading consumer brands.
- Gain exposure to global market research practices and consumer insights.
- Develop both analytical and client management skills.
- Learn in a collaborative, high-performing environment with continuous development opportunities.
- Build a rewarding career in consumer intelligence and strategic consulting.
📌 Client Service Manager (Maharashtra)
🏢 Numerator
📍 Maharashtra
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