As one of the largest and most respected private life insurance players in India, HDFC Life requires dynamic young talent who can visualize and implement cutting-edge sales strategies. The incumbent will be part of the core team that dynamically analyses the ever changing business landscapes and identifies levers that steer sales team to consistently align to the overall organizational strategy.

The incumbent is expected to enable sales channels to align with the organizational objective of innovation, deliver unique customer experience, sales efficiency & cost effectiveness.

The role's primary deliverables will be:

- Support the development of the new Sales facing applications (web and mobile apps) in the organization by bringing in new ideas, innovation, efficiency in the process for the defined streams
- Ensuring that the UI/UX is designed by the vendor as per the business needs and bring efficiency to the overall process
- Drive usage and adoption of the newly developed web and mobility applications in the field sales and enhancing the Distributor and internal partner satisfaction by closely working with Channel SPOCs following a structured Change management Plan
- Implement process to solicit structured feedback from stakeholders and field (partner, channel, field sales) around the "on ground sales experience"
- Understand the current feedback of the tools,



the pain point for sales/partners/distributors and device a strategy to continually improve their experience
- Support partner/sales feedback modules for consistent development to the mobility, on-boarding & integration developments.
- Will be responsible for end-to-end Project lifecycle activities like - preparing BRD, Requirement discussions and Solutioning with channel stakeholders, IT teams within defined timelines
- Designing the test scenarios, conducting and getting the testing done within timelines for a successful Go live
- Should ensure quality testing , functional testing and proper user training and manage critical issues that may come up post launch
- Will be supporting the team for other enterprise level changes / enhancements on the platform
- Ensure continual engagement and hand holding of partners and front line sales force
- Market research & competition analysis to ensure continuous development to stay ahead

Candidate Requirements:

- Experience: 6 to 8 yrs
- Industry: Life Insurance
- Understanding of the BFSI industry- Sales function.
- Innovation, creative thinking, decision making, customer centricity, good oral and written communication skills
- Must have worked on one or more Mobility projects
- Should be Self motivated, pro-active and organized

📌 Senior Manager - Digital Products & Solutions (Mumbai)
🏢 HDFC Life
📍 Mumbai