- Serve as the primary point of contact for assigned customers and maintain strong, long-term relationships.
- Conduct regular customer meetings, calls, and field visits to understand business requirements and identify growth opportunities.
- Promote the company's products, services, special offers, and business solutions to existing and prospective customers.
- Identify and develop current business opportunities to achieve customer acquisition, onboarding, and revenue targets
- Coordinate customer activities, schedules, training sessions, and participation in company programs and initiatives
- Drive customer engagement through marketing campaigns, promotional activities, and business development programs
- Maintain accurate records of customer interactions,
opportunities, follow-ups, and reports using CRM tools and business systems.
- Work closely with internal teams to ensure a seamless customer experience and timely resolution of issues.
- Track market trends, competitor activities, and customer feedback to support business strategy and growth.
- Ensure achievement of assigned business objectives and performance metrics.
Skills:
- Relationship Management
- Vendor Management
- Market Research
- Strong Coordination & Execution Skills
- Analytical and Reporting Ability