- Basic knowledge of MS-Excel and positive communication skills
- Worked on Fare audit project - Refunds, Reissue and Prime Sale audit with knowledge of Airline policies
- Experience of working on multiple GDS (Amadeus preferred)
- Working experience in Airline Refunds Application or Claims processing.
- Agency Debit Memo Analyst.
- Interpretate Fares Rules
- Ability to perform Airline Fare Calculation or Construction and Fare strings.
- Ability to read Airline Passengers PNR.