Job Description L1 Network Engineer

Position Details

- Client: IBM Indian Bank
- Role: L1 Network Engineer / L1+ Network Administrator
- Location: Navi Mumbai
- Experience: 3+ Years
- Qualification: Bachelor's Degree / Diploma in Computer Science, Information Technology, Electronics, or a related field.
- Certification: *Active CCNA Certification (Mandatory) or equivalent networking certification.*

Job Summary:

We are looking for a skilled L1 Network Engineer to join the IBM team supporting the Indian Bank environment in Navi Mumbai. The ideal candidate should have hands-on experience in network monitoring, troubleshooting, routing & switching, SD-WAN, and Cisco ACI. The candidate will be responsible for providing Level-1 network support, ensuring network availability, and escalating complex issues to higher support teams when required.

Key Responsibilities

- Monitor and maintain enterprise network infrastructure.
- Provide Level-1 support for LAN, WAN, and SD-WAN environments.
- Troubleshoot network connectivity issues related to routers, switches, and firewalls.
- Perform first-level diagnosis and incident resolution.
- Monitor network alerts using monitoring tools and respond within SLA timelines.
- Escalate unresolved incidents to L2/L3 teams with proper documentation.
- Support Cisco Routing & Switching infrastructure.




- Assist in Cisco ACI fabric monitoring and basic troubleshooting.
- Perform routine health checks and preventive maintenance.
- Coordinate with internal teams and vendors during network outages or planned activities.
- Maintain incident logs, change records, and operational documentation.
- Ensure compliance with ITIL processes and organizational standards.

Required Technical Skills:

- Strong understanding of Routing & Switching
- Hands-on experience with Cisco Routers and Switches
- Knowledge of SD-WAN
- Basic knowledge of Cisco ACI (Application Centric Infrastructure)
- VLAN, STP, EtherChannel
- TCP/IP, DNS, DHCP, NAT
- OSPF, BGP, Static Routing
- Network Monitoring Tools
- Basic understanding of Firewall concepts
- Incident Management & Ticketing Tools (ServiceNow, Remedy, etc.)
- Excellent troubleshooting and analytical skills

Mandatory Requirements:

- Minimum 3+ years of relevant Network Administration experience.
- Active CCNA Certification (Mandatory) or equivalent.
- Valuable communication and coordination skills.
- Willingness to work in rotational shifts, if required.
- Ability to work in a production support environment.

If anyone intreted then connect with us:

Mail: [email protected]

Phone: (phone hidden) (Neeraj Bhardwaj)

📌 CCNA Certified Network Engineer (Mumbai)
🏢 TeamLease
📍 Mumbai