Role: Systems Analyst, Mumbai
Experience: 2-4 years

Role Overview:

The Systems Analyst will directly strengthen the programs ability to serve users including teachers, coordinators, and partners. You will ensure that our internal systems (such as the Oyster and Disha portals) function smoothly, identify the root causes of reported issues, and help resolve them quickly.

Key Responsibilities:

1. Documentation

- System Requirements: Translate business requirements into clear system requirements to be used by developers to build or modify IT system functionalities.
- Testing Defect Logs: Create test cases, maintain detailed logs of user-reported defects, and track the testing of fixes provided by the support team.

2. System Testing Quality Assurance

- Pilot Environments: Support the development of sandbox or pilot environments for early-stage testing.
- Bug Tracking: Document, prioritize, and track system bugs and their subsequent fixes.

3. Training

- System Adoption:



Support staff and ensure successful system adoption by conducting hands-on training for new or modified IT functionalities.

Qualifications Requirements

- Education: Bachelor s or Master s degree in Information Technology, Engineering, Computer Science, or a related field.
- Experience: 2 4 years of experience in systems analysis, business analysis, or process improvement roles.
- Skills: Strong understanding of workflow design, system integrations, and user-centered problem-solving.
- Tools: Experience with User Acceptance Testing (UAT), QA tracking tools, and documentation platforms.
- Attributes: Excellent communication skills, solid attention to detail, and exceptional organizational capabilities.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Systems Analyst (Maharashtra)
🏢 Ground Zero
📍 Maharashtra