- 5 years + relevant IT experience
- 5 years + Microsoft CRM development experience (essential)
- Experience in a team lead/mentoring role (desirable)
Relevant Experience
KEY ACCOUNTABILITIES / KRAS / KPIS:
- Deliver quality, effective software, in line with the agreed development process and business needs.
- Collaborate with stakeholders to gather requirements, conduct analysis and prioritize requests.
- Conduct research and evaluate potential technical solutions to identified business problems.
- Partner with the Product Owner, Business and/or System Analysts and Solutions Architects to translate business requirements into workable solutions and document solutions into technical specifications.
- Design and code new software functionality using code that is readable, maintainable, and re-usable.
- Conduct unit testing of own code, and system integration testing of each solution and resolve all issues/queries timeously.
- Collaborate with the testing team to co-create test cases to ensure that features within each application are working as expected.
- Contribute to user acceptance testing (UAT) and training material to ensure that functionality is working correctly.
- Deliver coding into the applicable production environment once testing has been completed.
- Provide stakeholders with regular feedback on the technical design and timelines for solution ensuring that business needs are met.
- Maintain existing programs according to change requests approved by business as and when needed.
- Diagnose root causes of system issues through problem-solving and recommend potential solutions.
- Monitor performance of solutions and make recommendations to improve the performance and functionality of the solution
- Log issues found in existing systems as internal change controls and ensure successful resolution of issues.
- Develop and maintain productive and team-oriented working relationships with peers and team members.
- Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialization.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of peers.
Mandatory Skills:
- Dynamics 365 Customer Engagement
- Azure DevOps CI & CD
- Power Platform PCF Controls
- Dynamics 365 Plugin development
- Dynamics 365 Portal development
Technical Skills
Skills
- .Net
- C#
- JavaScript
- Web services
- Knowledge of Software Development Lifecycle (SDLC)
- Knowledge of software testing
- Knowledge of writing test cases
- Attention to detail
- Communication skills
- Interpersonal skills
Soft Skills
- Problem-solving skills
- Planning and organizing skills
- Analytical skills
- Team player