Location: Noida
Experience: 7+ Years
Notice Period: Immediate Joiners Preferred
Role Overview
We are seeking an experienced O365 Services Engineer to manage, maintain, and optimize Microsoft Office 365 environments, including Exchange Online, Teams, SharePoint, and OneDrive, ensuring high availability, security, and seamless integration with enterprise systems.
Key Responsibilities
- Manage Exchange Clusters/DAGs and perform routine maintenance
- Prepare and maintain Root Cause Analysis (RCA) for incidents
- Apply Exchange Rollups and Service Packs
- Analyze repeat incidents and alerts to prevent recurrence
- Perform performance tuning as recommended by OEMs
- Update and maintain availability and capacity management
- Plan and execute Continual Service Improvement (CSI) initiatives
- Conduct DR drills based on DR setup and recovery procedures (if applicable)
- Prepare, maintain, and update SOPs, Knowledge Base (KB), and infrastructure documentation
- Integrate Exchange Online with Office 365 services such as SharePoint Online, Teams, and OneDrive
- Configure mail flow connectors with external partners or third-party services
- Collaborate with other IT teams to ensure seamless system integration
- Handle email and Teams eDiscovery, including data exports
Tools Technologies
- Microsoft Office 365 (Outlook, SharePoint, Teams, Intune, OneDrive, Office)
- Excellent collaboration and documentation skills
- Knowledge of email security and compliance practices
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.