Hiring Alert | Dialer Executive / Dialer Management Specialist

Location: Noida

Experience Required: 2-4 Years

Employment Type: Full-Time

Job Summary

We are looking for an experienced Dialer Executive / Dialer Management Specialist with hands-on expertise in dialer operations, campaign management, and call center processes. The ideal candidate should possess strong analytical skills along with experience in handling outbound/inbound dialing systems efficiently.

Key Responsibilities

- Manage day-to-day dialer operations for outbound and inbound campaigns
- Create, configure, and optimize dialing campaigns
- Monitor dialer productivity and campaign performance metrics
- Upload, manage, and segment calling databases
- Generate MIS reports and analyze operational performance
- Coordinate with Operations, IT, and Management teams for smooth execution
- Troubleshoot dialer-related issues and minimize downtime




- Ensure compliance with calling processes and operational standards
- Prepare reports using Google Sheets and MS Excel

Required Skills

- 2-4 years of experience in Dialer Management / Call Center Operations
- Strong knowledge of Google Sheets and Microsoft Excel
- Good analytical and reporting skills
- Strong communication and coordination abilities

Preferred Dialer Platforms:

Ameyo

Ozonetel

Avaya

Genesys

Preferred Candidate Profile

- Graduate in any discipline
- Strong problem-solving mindset
- Ability to work in a quick-paced operational environment
- Immediate joiners preferred

Interested candidates can share their updated resumes at [email protected]

📌 Dialer Executive (Uttar Pradesh)
🏢 Unacademy
📍 Uttar Pradesh