About the Company

Fitness Spa Gym is a growing fitness and wellness brand with premium gym facilities in New Delhi. We are committed to helping our members achieve their fitness goals through professional training, modern equipment, excellent service, and a motivating workout environment.

We are looking for a passionate, energetic, and target-driven Club Manager who can lead gym operations, drive membership sales, manage the team, and ensure a high-quality member experience.

Job Summary

The Club Manager will be responsible for managing the day-to-day operations of the gym, leading the sales and front desk team, achieving monthly membership and revenue targets, maintaining service standards, and ensuring smooth coordination between staff, trainers, and members.

The ideal candidate should have robust leadership skills, a sales-driven mindset, excellent communication abilities, and experience in gym, fitness, hospitality, retail, or service-based business operations.

Key Responsibilities

Gym Operations Management

Manage daily gym operations and ensure smooth functioning of the club.

Maintain cleanliness, discipline, staff attendance, and overall gym standards.

Ensure all equipment, facilities, and service areas are properly maintained.

Coordinate with trainers, housekeeping, front desk, and sales staff for daily operational needs.

Handle member queries, complaints, and escalations professionally.

Ensure all club policies, processes, and service standards are followed.

Sales & Revenue Generation

Achieve monthly membership sales and revenue targets.

Drive new membership enrollments through walk-ins, leads, referrals, follow-ups, and local activities.

Monitor the sales pipeline and ensure regular follow-up with potential clients.





Support the team in converting enquiries into paid memberships.

Create strategies to improve walk-in conversions, renewals, upgrades, and referral sales.

Track daily sales performance and submit reports to management.

Team Leadership

Lead, guide, and motivate the sales and operations team.

Set daily and monthly targets for team members.

Monitor staff performance, attendance, grooming, and productivity.

Conduct daily briefings and review meetings with the team.

Train team members on sales pitch, customer handling, follow-ups, and service standards.

Build a positive, disciplined, and performance-driven work culture.

Member Experience & Retention

Ensure excellent customer service and member satisfaction.

Build strong relationships with members and resolve concerns quickly.

Focus on member retention, renewals, and upgrade opportunities.

Take regular feedback from members and work on service improvements.

Maintain a welcoming, energetic, and professional gym environment.

Reporting & Administration

Maintain daily reports related to sales, walk-ins, leads, collections, staff performance, and operations.

Track renewals, pending payments, enquiries, and conversions.

Coordinate with management for business updates and performance reviews.

Ensure proper documentation of memberships, invoices, member records, and daily activities.





Required Skills

Strong leadership and team management skills.

Excellent communication and interpersonal skills.

Sales-oriented mindset with ability to achieve targets.

Good customer handling and problem-solving skills.

Ability to manage pressure and handle daily operational challenges.

Strong follow-up and negotiation skills.

Basic computer knowledge and reporting ability.

Positive attitude, high energy, and professional personality.

Candidate Profile

Experience in gym, fitness, hospitality, retail, wellness, salon, spa, or service industry preferred.

Prior experience in sales, operations, or team management will be an advantage.

Candidate should be confident, disciplined, presentable, and target-oriented.

Must be comfortable handling both sales and operations responsibilities.

Should be able to motivate the team and maintain a strong customer service culture.

Minimum Qualification

Graduate preferred.
Candidates with relevant experience in fitness, hospitality, retail, or sales may also apply.

Experience Required

25 years of experience preferred in gym management, fitness sales, hospitality, retail management, or service operations.

Salary

Best in the industry, based on experience and interview performance.
Attractive incentives and growth opportunities will be provided.

Work Location

Defence Colony, New Delhi
New Friends Colony, New Delhi

Why Join Fitness Spa Gym?

Opportunity to work with a growing fitness brand.

Performance-based incentives and career growth.

Energetic and professional work environment.

Exposure to gym operations, sales, team management, and customer experience.

📌 Club Manager (Delhi)
🏢 fitness spa gym
📍 Delhi