Help Desk Engineer (Uttar Pradesh)

Help Desk Engineer (Uttar Pradesh)

30 Jul
|
Aforeserve
|
Uttar Pradesh

30 Jul

Aforeserve

Uttar Pradesh

Roles and Responsibilities

- Provide technical support to end-users through phone, email, or in-person interactions.

- Troubleshoot hardware and software issues related to laptops, desktops, printers, and other peripherals.

- Manage helpdesk tickets using a ticketing system to track requests and resolutions.

- Collaborate with internal teams to resolve complex technical issues that require escalation.

- Maintain accurate records of customer interactions and updates in CRM software.

📌 Help Desk Engineer (Uttar Pradesh)
🏢 Aforeserve
📍 Uttar Pradesh

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