- Manage front desk operations, ensuring a smooth check-in/check-out process for guests.
- Handle guest complaints and resolve issues professionally and courteously.
- Coordinate with other departments to ensure seamless guest experiences.
- Develop and implement effective strategies to enhance guest satisfaction.
- Maintain accurate records of guest interactions and transactions.
- Collaborate with the sales team to promote services and products to guests.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.