Desired Skills: Robust leadership and team management skills

Excellent communication and interpersonal skills

Proficiency in inventory management

Ability to handle customer grievances effectively

Proficiency in MS Office

Technical Competencies: Knowledge of store operations and stock management

Understanding of P&L; management

Proficiency in following SOPs

Behavioral/General Competencies: Customer Focus

Result Orientation

Problem-solving skills & Integrity

Target Vs Achievement: Monitor and achieve sales targets

P&L; of the Store: Ensure compliance with company SOPs, manage store opening/closing, cash management, and store ambiance

Stock Management: Oversee stock ordering, analysis, sell-thru, ageing, and inventory audit

SOP Management: Ensure compliance with company SOPs, manage store opening/closing, cash management, and store ambiance

Customer Relationship Management:



Build and maintain healthy customer relationships, resolve grievances, and promote customer retention and new customer acquisition

Customer Experience: Create a positive store environment, ensure high-class customer service, and fulfill customer demands

New Staff Hiring & Training: Hire and train new staff on product knowledge, customer service, and billing/reporting

Experience: Relevant experience in Retail Management

Qualification: Graduate in any discipline

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Retail Store Manager (Delhi)
🏢 Bodycare International
📍 Delhi