Walk-In Drive II Customer Support

Date & Day- 1st July (Wednesday)

Time- 10am t0 5pm

Location- Express Trade Tower, Noida 132, 8th floor, nearby JBM Global School

Job Summary:
The Executive is responsible for connecting with clients via calls to understand their professional background, gather detailed career information, and ensure high-quality profile creation. The role involves strong communication, attention to detail, and coordination with internal teams to deliver an enhanced CV/profile service.

Key Responsibilities:

- Conduct outbound calls with clients to collect detailed career information for the service.
- Understand client experience, achievements, roles, and career goals through structured discussions.
- Capture accurate and complete information required for profile/CV development.
- Coordinate with the Resume Development (ResDex) team to ensure quality output.
- Follow up with clients for additional inputs,



clarifications, or approvals.
- Ensure timely completion of assigned cases within defined TAT.
- Maintain proper documentation and update CRM systems regularly.
- Deliver a high level of customer experience and professionalism during interactions.

Required Skills:

- Excellent verbal communication and probing skills.
- Solid listening and comprehension ability.
- Attention to detail and data accuracy.
- Ability to handle professional-level conversations with clients.
- Proficiency in MS Office.

Eligibility Criteria:

- Graduate in any discipline.
- 0 years of experience in telecalling, customer service, or recruitment.
- Experience in profile building, CV services, or consulting roles is an advantage.

📌 Walk-In Drive II Customer Support II Day Shift II 1st July (Uttar Pradesh)
🏢 Info Edge
📍 Uttar Pradesh