International Voice Process - Customer Support Executive (Tamil Nadu)

International Voice Process - Customer Support Executive (Tamil Nadu)

30 Jul
|
The Job Factory
|
Tamil Nadu

30 Jul

The Job Factory

Tamil Nadu

Greetings from Job Factory !!

Hiring for International voice for Top MNC companies , Apply now !!

For More Details

Call : HR Swathi @ (phone hidden) (call or WhatsApp)

Email id : [email protected]

Roles & Responsibilities

- Handle inbound/outbound international customer calls professionally
- Understand customer queries and provide accurate solutions
- Resolve issues related to billing, accounts, services, or products
- Maintain high customer satisfaction and call quality standards
- Document call details and update customer information in CRM
- Follow process guidelines, compliance, and call scripts
- Meet daily call targets, productivity, and performance metrics
- Escalate complex issues to senior teams when required
- Maintain a positive and professional attitude on all calls
- Adapt to different international accents and time zones





Perks & Benefits

- Competitive salary + performance incentives
- Paid training & certification
- two Cab facility (as per company policy)
- Medical insurance & PF/ESI
- Career growth & internal promotions
- Skilled MNC work environment

Preferred Candidate Profile

- Graduate / Undergraduate
- Excellent spoken English communication skills
- Willingness to work in rotational/night shifts
- Customer-focused mindset
- Basic computer knowledge
- Experience in international BPO is an added advantage

For More Details

Call : HR Swathi @ (phone hidden) (call or WhatsApp)

Email id : [email protected]

📌 International Voice Process - Customer Support Executive (Tamil Nadu)
🏢 The Job Factory
📍 Tamil Nadu

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