- Ability to collect, analyse, and document requirements from stakeholders and customers.
- Understanding of how to create workflows and identify areas for process improvements in customer support operations.
- Create explicit and concise documentation, including business requirements documents (BRDs), functional specifications documents (FSDs), user stories, and process maps.
- Effectively communicate requirements to technical teams and stakeholders.
- Facilitate communication and collaboration between ey stakeholders, including customer support teams and technical teams.
- Strong verbal and written communication to convey technical requirements to both business and IT teams as well as to interact with Client stakeholders.
- Work collaboratively with team members and provide clear updates.
- Work with data clean, manipulate and analyse data for meanignful insights and updates.
- Participate in testing and quality assurance activities.
- Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
- Provide guidance and mentorship to junior business analysts.
- Contribute to the continuous improvement of business analysis processes.

Requirements:
- A bachelor s degree in business or related field or an MBA. A minimum of 3 years experience in Business / Systems Analysis or Quality Assurance




- Proven experience in eliciting requirements and testing and expert in BRD/FRD creation and development
- Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
- Proficiency in Microsoft Excel: Experience with pivot tables, data validation, conditional formatting, and charts.
- Detail oriented, analytical and inquisitive
- Ability to work independently and with others
- Extremely organised with strong time-management skills
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Experience creating detailed reports and giving presentations.

Benefits and Perks :
- Work from Home / Remote Working
- Flexibility in timing
- 5 Days working
- Team Outing
- Exciting career path with an exponentially growing company
- Fun activities
- Abroad opportunities
- Deserving compensation

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Developer (Tamil Nadu)
🏢 Techno Compass Consulting
📍 Tamil Nadu