Role & responsibilities

- Ribbon SBC 7K
- PSX & RAMP
- Cisco CUCM
- Avaya
- SecureLogix

Professional Competencies (Must Haves)
Excellent customer service skills including reporting, organization, written and oral communication and task prioritization.
Experience in program communication and program management
Communication skills a must, PowerPoint, Visio, structured program updates
Must be highly motivated and a self-directed individual.
5+ Years telecommunications experience.
Strong knowledge of session border controllers; Sonus/Ribbon GSX/7k Session Border Controller and SIP/TDM Trunking.
Knowledge of SIP, RTP/RTCP, ISDN, H.323, H248, MGCP, and codecs are required.
Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis.
Knowledge of LAN/WAN communications, switches and routers.




Extensive PBX/ACD experience, working knowledge of CTI, IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation
Experience with configuration and support experience in a complex multi-layered network workplace.
Participate in cross-functional teams and ability to work effectively in a geographically dispersed team.
Experience working under tight deadlines and high-pressure environment.
Excellent troubleshooting and analytical skills.
Capable of quickly learning new technologies and procedures, as well as being willing to train others in procedures mastered as part of implementations.

📌 Senior Telecom Voice Engineer (Telangana)
🏢 People Prime Worldwide
📍 Telangana