Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries moving AI from possibility to production in real-world enterprise environments every day.

Software Engineer Full Stack

Professional Services

The Innovations team is a global team responsible for the innovation, governance, automation, delivery, and support of software development teams that create cloud hosted solutions for Genesys Customers. The teams offerings include custom Contact Center Applications, Genesys product extensions, third-party systems integration, as well as consulting services around software development for customers and partners working with Genesys products and services. We work in a highly agile development model.

We seek an experienced software developer who can assist in building full stack applications specifically targeted for AWS. A strong interest in artificial intelligence, emerging technologies, and up-to-date development practices is beneficial.

Software languages and technologies of interest include Typescript, NodeJS, JS, Angular, ReactJS, container technology, and SQL Server.

They must integrate well in a team culture, contribute to solutions development and communicate effectively with customers,



team leadership and technical team members.

What You'll Do

In this role, the primary responsibilities will include (but are not limited to):

- Contribute on a team to architect and manage our cloud infrastructure for cloud hosted contact center solutions primarily in AWS including but not limited to:
- Keep current and consult on core cloud operational configuration such as permissions settings, resource management, usage scripting, service selection, monitoring and alerting methods.
- Contribute to Dev/Ops practices including software development templates, development pipeline operations, deployment automation and Cloud operations methods and scripts.
- Recommending security practices and limiting vulnerabilities
- General applications development using Typescript, NodeJS, Angular, and React For Lambda and container deployment.

Job Requirements:

- BS/MS or equivalent in Computer Science/Computer Engineering.
- Full stack engineer with 2+ years or more of commercial software development experience in Typescript, NodeJS and React or similar languages.
- 2+ years developing/deploying SaaS applications in Amazon Web Services. Knowledge of building container solutions such as Docker or Kubernetes.
- Generative AI experience




- Understanding of generative AI coding concepts, including large language models (LLMs)
- Experience with deploying cloud solutions, administrative procedures and configuration for Windows and Linux operating environments
- Knowledge and skill in developing web user interfaces in Angular but other advanced web tools and techniques such as React are a plus
- Practical experience deploying or developing with Genesys APIs
- Demonstrate solid analytical programming and problem-solving skills including software operation diagnostics
- Agile Mindset
- Good working experience with database administration/optimization
- Experience with Continuous Integration and deployment with automated testing
- Strong Team Player with Ability to work independently on routine duties or projects with general instructions on new assignments. Enjoys context switching as quickly as the situation demands.

Keywords: Devops, Docker, Azure, architecture, requirements gathering, Cloud developer, API integration, REST, Typescript, JavaScript, Angular, Ajax, JSON, ReactJS, HTML, CSS, UI/UX, design, Full-Stack, web developer, web technologies, web architecture, front-end development, SaaS, Salesforce, integration, solution, web development. iOS, Android, SaaS, software Implementation, technical Consultancy, solution design, Genesys Cloud

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Software Engineer (Tamil Nadu)
🏢 Genesys
📍 Tamil Nadu