Immediate joiner. Apply at : call :(phone hidden)

- Design, develop, configure, and implement ServiceNow HAM Pro and SAM Pro solutions.
- Customize ServiceNow applications/modules using scripting, workflows, Flow Designer, UI Policies, Business Rules, Client Scripts, and ACLs.
- Implement end-to-end asset lifecycle management processes for hardware and software assets.
- Configure software normalization, reconciliation, and license management processes in SAM Pro.
- Manage hardware inventory, procurement, stockrooms, contracts, and lifecycle tracking in HAM Pro.
- Develop integrations between ServiceNow and third-party tools such as SCCM, Intune, Jamf, Flexera, Snow, or discovery tools.
- Work with CMDB, Discovery, Service Mapping, and Asset Management data models.
- Create and maintain reports, dashboards, KPIs, and compliance metrics.
- Collaborate with stakeholders, business analysts, and IT teams to gather requirements and deliver solutions.
- Perform platform upgrades, testing, troubleshooting, and performance tuning.




- Ensure adherence to ServiceNow best practices and governance standards.
- Support audits, software compliance, and asset optimization initiatives.

Required Skills

- 5+ years of ServiceNow development experience.
- Solid hands-on experience with:
- Hardware Asset Management (HAM Pro)
- Software Asset Management (SAM Pro)
- CMDB & Discovery
- Flow Designer & IntegrationHub
- Service Catalog & Workflows
- JavaScript, Glide APIs, REST/SOAP APIs
- Experience with software normalization and reconciliation processes.
- Knowledge of software licensing models and compliance management.
- Experience integrating ServiceNow with SCCM, Intune, Active Directory, or procurement systems.
- Good understanding of ITIL processes.
- Strong analytical and troubleshooting skills.
- Excellent communication and stakeholder management skills.

📌 Servicenow developer - HAM and SAM (Tamil Nadu)
🏢 Contactx Resource Management
📍 Tamil Nadu