We are looking for a friendly, well-spoken, and organized Front Office Executive to join our aesthetic clinic. The ideal candidate should have excellent communication skills, be customer-focused, and be able to handle front desk operations while coordinating appointments and patient enquiries. Freshers with excellent communication skills may also apply.
Key Responsibilities:
* Welcome and assist patients professionally.
* Handle incoming phone calls, WhatsApp messages, and online enquiries.
* Schedule, confirm, and reschedule appointments.
* Follow up with new leads, existing patients, and missed appointments.
* Explain clinic services, consultation process, and pricing when required.
* Maintain patient records and appointment schedules.
* Coordinate with doctors and therapists for smooth patient flow.
* Handle billing, payment collection, and invoice generation.
* Maintain reception cleanliness and professional ambience.
* Manage daily reports and basic administrative tasks.
* Assist with patient retention and feedback collection.
Required Skills:
* Excellent verbal communication in English and Tamil (Hindi is an added advantage).
* Pleasant personality with good interpersonal skills.
* Strong customer service and sales aptitude.
* Basic computer knowledge (MS Office, Google Sheets).
* Ability to multitask in a fast-paced setting.
* Experience in healthcare, dermatology, dental, aesthetics, or wellness clinics is preferred.
Education:
* Any Graduate (preferred)
* Diploma holders may also apply.
Preferred Industry:
* Healthcare
* Aesthetic Clinics
* Dermatology
* Dental Clinics
* Hospitals
* Wellness Centres
* Hospitality
📌 Front Office Executive (Tamil Nadu)
🏢 Eternal Radiance Aesthetic clinic
📍 Tamil Nadu
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