Role & responsibilities

- Operate, plan, schedule, estimate, and control & implement all repairs, maintenance, and renovation of all services of the property
- Ensure economical & efficient operations of mall utilities • Ensure minimum down time of all services and equipments
- Supervise & coordinate with agency staff & shift personnel

Occupant Delight

- Attend to all retailers complaints/Queries with regards to technical matters in mall operation within reasonably acceptable time
- Co-ordinate with fit out teams in controlling & monitoring the fit out works and ensure that all the services are connected safely to the main services of the mall
- Ensure all hot works permitted within the store are carried out with safety and security compliance as per mall occupants manuals
- Ensure billing of extra hours requested by retailers as per policy

Visitor Delight

- Ensure all machineries and equipments like lift, escalators, DG, chillers etc are always in perfect working conditions
- Ensure all services like HVAC, plumbing etc are always in perfect working conditions
- Maintain optimized climatic control in all common areas
- Ensure that all safety norms are practiced with regards to all electrical fixtures & fittings to prevent any untoward events
- Ensure compliance & execution of agency staff about preventive maintenance calendar for all Plant & Machinery & same is implemented religiously

Service Provider Management

- Technical evaluation / due diligence of vendors prior to appointment
- Assist the service provider while executing AMC for all HVAC, generators, elevators, escalators, pumps, firefighting, equipments, etc




- Check quality of tool inventory of M&E;, agency staff regularly and randomly
- Ensure adherence to SLA for all respective vendors &submit; non-compliance report to chief engineer
- Ensure at all point that contract workers are fully trained & competent in attending to their specific jobs
- Manage attendance and leave data of all service providers and submit the same to CE
- Ensure effective usage/material management of material/ consumables utilized by agency staff Maintain a good liaison with all service providers and vendors

Risk Management

- Check for safety clearance tag of maintenance crew and contractor to ensure secure working condition
- Check all safety & emergency equipments like sprinklers, fire detection, firefighting system and emergency exit lights are 100% in working order and maintain a zero tolerance to the same
- Vigilant about any emergency operation or safety drill carried out within the centre
- To work with relevant teams and take necessary preventive checks to avoid sabotage • Update CE to renew any statutory licenses or compliances for equipment and property
- Assist in co-ordination with CSO that all necessary mock fire drills and evacuation are carried out.
- Participate in all third-party audit




- Train all agency staff with regards to building layouts area wise floor wise and adequate them on the fire fighting and sprinkler system

CAM

- Provide accurate inputs on consumption for CAM Calculation
- Should maintain power factor for consumption of electricity
- Provide details of consumption for accurate recovery of consumption of all utilities by retailers Calibration of all electric meter, water and all instruments periodically

Budgeting & Business plan

- Assist the CE in preparing annual budget for operating expense for all plant machinery including repairs, replacement & maintenance

Engineering

- Implement preventive maintenance schedule as per Plans & formulates preventive maintenance schedule for all the P&M; as well as the asset in general to enhance the life of the asset

Co-ordination

- Coordinate Services maintenance
- Co-ordinate with all contractors for mini projects work within the premises
- Coordination with electricity department, water department, with regards to any downtime or supply interruption
- Liaison & co-ordination with supervisors of all agencies/departments to get work done as per requirements & timely execution of assigned tasks

Mini Projects & Capex

- Execute any project work within the premise of centre and ensures that the same is done by pre-approved and qualified vendors as per company procurement policies
- Ensure all safety and security policies are followed within the site of project by internal and contractual staff

Contact details:

Aasma Shaikh

[email protected]

(phone hidden) - Only Whats app

📌 AM - Engineering - Maintenance - Hyderabad Mall (Telangana)
🏢 SG Oasis
📍 Telangana