o Monitor end-to-end data pipelines, job executions across python, EPM Cloud, EPM Automate to ensure seamless data flow
o Proactively track data load status (Success / Failed / Running / Delayed), ensure proper communication and resolution for failures or performance bottlenecks
o Perform required maintenance activities within the established time frames across EPM Cloud, its related processes, LINUX servers, databases and file shares
o Manage and implement change requests within EPM Cloud (EPBCS / TRCS) applications, ensuring comprehensive documentation
o Assist with ad-hoc request from Clients
o Perform root cause analysis (RCA) for recurring failures and critical incidents
o Support various Upgrade Activities in the system and perform required tests post upgrade
o Ensure timely ticket assignment, prioritization and end-to-end ownership tracking
o Adhere to Incident SLA timelines for response and resolution
o Coordinate with Oracle, SAP BW and Infrastructure teams for analysis and resolution of cross platform issues if required
o Provide regular updates to stakeholders and end users
o Ensure proper communication, validation and documentation before ticket closure
o Maintain documentation of issues, fixes, and known error patterns
o Adherence to KPI as per the definition from BGSW and follow the process as per BGSW Guidelines
Knowledge, Skill Abilities:
o Proven analytical skills with information systems
o Excellent communication and collaboration
o Knowledge of information security
o Experience working across disciplines, groups and teams
Skills:
Technical:
o Oracle EPM Cloud (EPBCS / TRCS)
o Oracle Database (PL/SQL)
o Python
o LINUX
o Shell scripting
Process:
o Support process Maintenance best practices
Domain:
o Oracle EPM Cloud
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.