Technical Support Engineer (Telangana)

Technical Support Engineer (Telangana)

30 Jul
|
CAMP Systems
|
Telangana

30 Jul

CAMP Systems

Telangana

Roles and Responsibilities

- Provide technical support to customers via phone, email, or chat for software-related issues.

- Troubleshoot and resolve customer complaints related to software products and services.

- Collaborate with internal teams to identify and implement solutions for recurring issues.

- Document customer interactions using Zendesk ticketing system for effective tracking and resolution.

- Escalate complex cases to senior engineers when necessary.

Desired Candidate Profile

- 0-5 years of experience in a similar role (Technical Support/Customer Support).

- Graduate from a recognized university in any specialization.

- Excellent communication skills with ability to articulate technical information clearly.

- Proficiency in English language (written & spoken) with good knowledge of Hindi language.

📌 Technical Support Engineer (Telangana)
🏢 CAMP Systems
📍 Telangana

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