- Design and develop Salesforce Service Cloud solutions (Case Management, Console, Omnichannel, Knowledge, CTI)
• Build scalable Apex classes, triggers, and Lightning Web Components
• Implement integrations with external systems using REST/SOAP APIs
• Participate in code reviews, releases, and deployments
• Work closely with BAs, QA, and other developers in Agile teams
• Mentor junior developers and help resolve complex Salesforce issues.